Knowledge Base

Check out our Knowledge Base to learn more about installing and using YumaWorks products:


Technical Support Request

Registered users can access the YumaWorks help desk to report a bug or get help installing and using YumaWorks products:

In the e-mail/ticket:

  • Describe the problem.
  • Include the versions of the products you are using.
  • Include log files with ‘debug4’ level trace info.
  • Both netconfd-pro and yangcli-pro support logging while active
    > yangcli-pro log-level=debug4 log=test.log log-mirror
  • To expedite resolution we need to reproduce the client/server interaction, so we need to know what both the client and server are doing when the problem occurs.

yangcli-pro users can access community support via the free mailing list:

To receive the latest news and updates about yangcli-pro, join the free mailing list:

 


Sales and General Information

Email

Sales: sales@yumaworks.com

Support: support@yumaworks.com

General Information: info@yumaworks.com

Call

+1 (805) 297-8277

Call during business hours (9:00am – 6:00pm PT, UTC-8:00)

FAX

+1 (805) 823-6523

Mail

YumaWorks, Inc.
685 Cochran St. #160
Simi Valley, CA USA 93065-0965

 

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